We work with lawyers, boards, and senior leaders when the decision itself poses reputational risk. Our role is to determine whether a high-stakes action should proceed at all, what must change before it does, and what should never see daylight.
Working exclusively by referral, we are brought in when timing, authority, and restraint matter more than messaging. Many of our most consequential engagements are ones you’ll never read about, because the right decision was made early enough to prevent exposure altogether.
It’s not about managing crises or executing communications. We prevent irreversible reputational damage by exercising restraint at the point of decision.
Because You Can’t Turn Back Time®.
By Referral Only
Meet Our
Leadership Team
Eden Gillott
President
Eden has spent nearly two decades working inside moments where organizations lose credibility not because of what they say, but because of the decisions they make under pressure. A former business professor, she has advised leaders through high-visibility, legally sensitive situations where judgment and restraint matter more than messaging.
She is the author of multiple books on crisis and reputational risk, including Beyond the Statement, which examines how reputational damage is most often created upstream by rushed or misaligned decisions.
Her advisory work is referral-only and conducted privately, though her perspective has been cited by major media outlets including The New York Times, The Wall Street Journal, The Washington Post, NPR, Forbes, ABC, NBC, CBS, and FOX News.
Roger Gillott
Founder
Roger is known for the breadth and depth of his expertise. He has held high-level positions for more than 40 years.
Before founding his own consultancy, he was a partner at one of the nation’s top strategic communications firms and a senior member of its Crisis Practice. Prior to that, he was a public relations executive for a Fortune 100 company, Occidental Petroleum Corporation. Previously, he was a highly regarded reporter and editor for The Associated Press and the head of its West Coast news operation for business, economics and labor relations.
He is known for his love of Kumquat Coffee Co and for hearing, “Hey, aren’t you Eden’s dad?”
AS SEEN IN
Books
The one for
EXECUTIVES
When your reputation is on the line, a carefully crafted statement isn’t enough; you need strategy, foresight, and leadership.
Part crisis navigation system, part leadership framework, this book is for anyone responsible for protecting their organization’s most valuable asset: its reputation.
The one for
LAWYERS
Lawyers are on the front lines when clients are caught in an unflattering spotlight. So are those who do Crisis & Reputation Management.
Our goal is to make you more valuable to your clients and your firm.
Available in paperback and Kindle
